The only problem was that my arrival details had not been passed on to the host family so nobody was there to collect me on arrival. Despite this, I still had a great time. The Hazard family were extremely welcoming and friendly and could not have been better hosts.
Reply from Supplier: We are happy you enjoyed your language course and thanks for the feedback. Please note that a collection service is not included in the price of the course. If a collection is required, this can be added at an extra charge.